
Education
Sep 1998 – Aug 2000
MBA, Marketing Management
University of Surrey, UK
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Management Research Report: “Cross-Cultural Analysis of Consumer Motivational Factors: A Comparative Study of the MENA Region vs. UK & Europe.”
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Research Focus: Investigated the psychological and socio-cultural drivers of brand loyalty and purchasing intent. Analyzed how religious values, family structures, and digital adoption rates in the Middle East necessitate a shift from traditional Western marketing frameworks.
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Core Competencies: Strategic Marketing, International Business Environment, Corporate Finance, and Organizational Behavior.
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Academic Value: This research forms the basis for my proposed module on “International Marketing & Cultural Nuance,” providing students with empirical data on market entry strategies.
Sep 1993 – Aug 1996
Bachelor of Science (BSc), Health Sciences
Concordia University, Montreal, Canada
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Key Areas of Study: Human Physiology, Research Methodology, Statistics for Sciences, and Behavioral Health.
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Analytical Foundation: Developed a rigorous approach to data analysis and the scientific method, which I later applied to consumer behavior modeling and marketing analytics at a regional level.
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Interdisciplinary Value: My scientific background allows me to bring a unique, evidence-based perspective to the classroom, particularly when teaching the "Science of Persuasion" and "Marketing Research Ethics."
Curriculum Integration Proposal
The following is my proposal for modern Marketing & Communication topics based on 30 years of industry tenure. While I am prepared to lead these specific modules, I am equally ready to deliver the existing curriculum established by the Institution faculty with the same level of professional rigor and incorporate the below learning as applied case studies.
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Pillar 1: Strategic Marketing Foundations
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Module: Advanced Marketing Strategy & Tactics​
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Focus: Customer Centricity, Segmentation, and Value Proposition development.
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Module: Global Brand Management
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Aligning Business, Brand, and Behavior.
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Focus: Building brand equity in "Glocal" markets; using my Starbucks experience to teach how global brands survive local market volatility.
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Pillar 2: Digital Transformation & AI
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Module: AI in Marketing: Behavioral Science & Automation​
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Focus: Prompt engineering for marketers, using Generative AI for content, and leveraging Predictive Analytics to forecast consumer trends.
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Module: Omni-Channel Retail & E-commerce Strategy​
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Focus: The transition from brick-and-mortar to "Segment of One" digital loyalty (The Starbucks 1,000-store roadmap as a live case study).
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Pillar 3: PR, Crisis & Integrated Communication
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Module: Strategic Reputation & Crisis Management​
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Focus: Navigating political, social, and environmental sensitivities in the MENA region. How to manage a PR "storm" in the age of viral social media.
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Module: Influencer Marketing & The Creator Economy​
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Focus: Identifying KOLs (Key Opinion Leaders), ROI measurement in social spending, and the "Science of Contagion" (how ideas spread).
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Pillar 4: Entrepreneurial Marketing & Innovation
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Module: Entrepreneurial Marketing: Creating Value with Limited Resources​
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Focus: Zero-budget marketing for startups, agile pivoting, and "product-market fit" using the Majid Al Futtaim F&B revamp as a model for innovation.
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Module: The Art of the Pitch & Agency Dynamics
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Focus: Drawing from 12 years at Impact BBDO; teaching students how to sell ideas, manage client expectations, and build a persuasive narrative.
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Pillar 5: Behavioral Economics & Research
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Module: Consumer Motivational Factors: A Cross-Cultural Lens
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Focus: Directly derived from my MBA research at Surrey. Comparing Western (UK/Europe) vs. Eastern (MENA) consumer psychology.
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Outcome: Students will learn to conduct primary research and translate data into actionable marketing plans.
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Pillar 6: Modern Advertising & Agency Dynamics
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Module: The Evolving Agency Ecosystem in an AI-Driven World
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Focus: Analyzing the structural shift from traditional agency models to AI-integrated creative hubs. Using my 12-year experience at Impact BBDO as a baseline to teach students how AI is currently redefining creative workflows, rapid prototyping, and hyper-personalized ad delivery.
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Module: Multi-Sector Account Strategy & Client Dynamics
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Focus: Drawing from a diverse portfolio including Automotive, Real Estate, Banking, and Retail to teach students the "Strategic Pitch."
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Outcome: Students will learn to manage high-stakes client relationships and maintain brand consistency across various industry-specific challenges.
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Module: Media Planning & The Science of Persuasion
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Focus: Transitioning from traditional 360∘ campaigns to algorithmic media buying.
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Outcome: Teaching students how to balance the "Big Idea" with data-driven performance metrics to ensure maximum ROI in fragmented digital markets.
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