
Education
Sep 1998 – Aug 2000
MBA, Marketing Management
University of Surrey, UK
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Management Research Report: “Cross-Cultural Analysis of Consumer Motivational Factors: A Comparative Study of the MENA Region vs. UK & Europe.”
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Research Focus: Investigated the psychological and socio-cultural drivers of brand loyalty and purchasing intent. Analyzed how religious values, family structures, and digital adoption rates in the Middle East necessitate a shift from traditional Western marketing frameworks.
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Core Competencies: Strategic Marketing, International Business Environment, Corporate Finance, and Organizational Behavior.
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Academic Value: This research forms the basis for my proposed module on “International Marketing & Cultural Nuance,” providing students with empirical data on market entry strategies.
Sep 1993 – Aug 1996
Bachelor of Science (BSc), Health Sciences
Concordia University, Montreal, Canada
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Key Areas of Study: Human Physiology, Research Methodology, Statistics for Sciences, and Behavioral Health.
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Analytical Foundation: Developed a rigorous approach to data analysis and the scientific method, which I later applied to consumer behavior modeling and marketing analytics at a regional level.
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Interdisciplinary Value: My scientific background allows me to bring a unique, evidence-based perspective to the classroom, particularly when teaching the "Science of Persuasion" and "Marketing Research Ethics."
Curriculum Integration Proposal
The following is my proposal for modern Marketing & Communication topics based on 30 years of industry tenure. While I am prepared to lead these specific modules, I am equally ready to deliver the existing curriculum established by the Institution faculty with the same level of professional rigor and incorporate the below learning as applied case studies.
Pillar 1
Strategic Marketing Foundations
Module: Advanced Marketing Strategy & Tactics
Customer Centricity
Segmentation
Value Proposition Development
Module: Global Brand Management
Building brand equity in "Global" markets using my Starbucks experience
Business, brand and behavior
Pillar 2
Digital Transformation & AI
Module: AI in Marketing: Behavioral Science & Automation
Prompt engineering for marketers using Generative AI for content
Leveraging Predictive Analytics to forecast consumer trends
Module: Omni-Channel Retail & E-commerce Strategy
The transition from medium size to "Segment of One" digital loyalty (The Starbucks 1,000 store map as a live case study)
Business, brand and behavior
Pillar 3
PR, Crisis & Integrated Communication
Module: Strategic Reputation & Crisis Management
Navigating political, social, and environmental sensitivities in the MENA region
How to manage a PR "storm" in the age of viral social media.
Module: Influencer Marketing & The Creator Economy
Identifying KOLs (Key Opinion Leaders), ROI measurement in social spending, and the "Science of Contagion"
Pillar 4
Entrepreneurial Marketing & Innovation
Module: Entrepreneurial Marketing: Creating Value with Limited Resources
Low budget marketing for startups, agile pivoting, and "product-market fit" using the Majid Al Futtaim F&B revamp as a model for innovation.
Module: The Art of the Pitch & Agency Dynamics
Drawing from 12 years at Impact BBDO; on how to sell ideas, manage client expectations, and build a persuasive narrative.
Pillar 5
Behavioral Economics & Research
Module: Consumer Motivational Factors: A Cross-Cultural Lens
Directly derived from my MBA research at Surrey. Comparing Western (UK/Europe) vs. Eastern (MENA) consumer psychology.
Outcome: Students will learn to conduct primary research and translate data into actionable marketing plans.
Pillar 6
Modern Advertising & Agency Dynamics
Module: The Evolving Agency Ecosystem in an AI-Driven World
Analyzing the structural shift from traditional agency models to AI-integrated creative hubs. Using my 12-year experience in advertising as a baseline to demonstrate how AI is currently redefining creative workflows, rapid prototyping, and hyper-personalized ad delivery.
Module: Multi-Sector Account Strategy & Client Dynamics
Drawing from a diverse portfolio including Automotive, Real Estate, Banking, and Retail to demonstrate the "Strategic Pitch.